Operations Coordinator

?? Irvine, CA (100% Onsite)
?? $25.00-$35.00/hour
?? Full-Time | Monday-Friday | 7AM-4PM
?? Requires overtime as needed, every other weekend coverage, and rotating holiday coverage

Are you a customer-focused professional who thrives in a fast-paced environment and enjoys balancing customer service, order management, and cross-functional coordination? We're seeking an Operations Coordinator to join a growing organization supporting order fulfillment, inventory management, logistics coordination, and customer satisfaction initiatives.

This role is ideal for someone who enjoys problem-solving, has strong Excel skills, and can successfully manage multiple priorities while maintaining exceptional accuracy and customer service.

What You'll Be Doing

• Manage incoming EDI and manual orders from receipt through fulfillment
• Process customer orders accurately and efficiently
• Monitor inventory levels and assist with forecasting needs
• Respond to customer inquiries via phone, email, and other communication channels
• Investigate and resolve customer concerns and order discrepancies
• Coordinate with operations and logistics teams to ensure timely deliveries
• Track orders and proactively communicate updates to customers
• Maintain accurate customer records and transaction history
• Review order data for accuracy and resolve errors as needed
• Partner closely with internal teams to provide a seamless customer experience

What We're Looking For

• Customer service experience within manufacturing, distribution, food production, or related industries
• Strong order entry and data entry experience
• Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUPs
• Excellent communication and problem-solving abilities
• Strong organizational skills and attention to detail
• Ability to multitask and manage competing priorities
• Comfortable working in a fast-paced, high-volume environment
• Experience coordinating with operations, logistics, or supply chain teams preferred

Benefits

? Medical, Dental & Vision Insurance
? Company-Paid Life & Disability Insurance
? 401(k) with Company Match
? Generous PTO Program
? Free Lunch Daily
? Snacks & Refreshments Provided
? Growth & Advancement Opportunities